To make things easier we’ve put together a Guide to Understanding Retirement Living Pricing. Plus our Customer Engagement Team are available to help explain the fees – simply give us a call. We’re here to help.

Alum View Retirement Village
31 Crawford St
Bulahdelah
NSW 2423

Deciding to move into a retirement village is a major step. It is not only a lifestyle choice but an important financial decision.  Our Customer Experience Team are here to help you with each step in this process. After your initial enquiry, we will send our Information and Application pack. Once completed and returned, your details will be included on our Wait List for the Village(s) of your choice.  We will keep in contact as units become available. There is no cost or obligation to stay on this Wait List.

The General Inquiry Document is required to be provided within 14 days of making an enquiry. This document will include general information about the Village including the types of dwellings, services and facilities available and costs involved.

When you have decided on the Village that you would like to secure a unit, we will provide the Disclosure Statement. This Statement contains more detailed information including the fees and charges specific to the unit you are interested in securing. This Statement will also be provided at least 14 days before you sign the Retirement Living Resident Occupancy Agreement.

Our Customer Experience Team and Retirement Living Coordinator are here to help with any information you may need. The Department of Fair Trading is also a useful resource. They can be contacted on 133 220 or at www.fairtrading.nsw.gov.au.

Waiting times can vary and we cannot guarantee the length of waiting time. In our experience, people often plan ahead and place their name on a Wait List before they are ready to move. Planning for the future can help you to feel more prepared when the time is right to downsize and enjoy the peace of mind and security that Retirement Living has to offer.

We will invite you to inspect the available unit. We will provide you with the Disclosure Statement and explain all information, including costs, regarding the unit being offered to you.

If you wish to accept our offer, we require a $1,000 deposit. This deposit will hold your unit for a three-month period. If you are unable to sell your home within this period, we can consider an extension if both parties agree. If you decide not to proceed with moving into this unit, the deposit will be fully refunded.

Greenmount Village is a pet friendly village. Registered Companion Animals are permitted at all other villages, with management approval.

You are welcome to have daily visitors and short stay guests at any time. We consider a short stay guest may stay overnight for a period not exceeding two weeks at a time, and no more than four weeks over a 12 month period.

Residents are welcome to tend to a garden area. However, please note that some conditions and restrictions may apply in gardens and outdoor spaces that are communal areas.