Your independence and
Anglican Care HomeLife is here to help you go on living independently in your own home for as long as possible. After all, you’ve spent a lifetime creating a home – it’s where you belong and where you want to stay. The Australian Government understands this and funds a number of different options to support seniors who want to do just that – maintain their independence and live in their own home. We provide services through our HomeLife Day Support, HomeLife Home Care Packages and our NEW HomeLife Assist – designed for those waiting on the national queue but want services now.
HomeLife - Care Packages
Firstly, one of our HomeLife Care Advisors will sit down with you to help clarify your specific goals and needs. This is an important step in getting to know you (and you getting to know us) so that we can provide the best possible care and support. Then we’ll develop a care plan together that’s as individual as you are, taking into account everything that matters most to you.
We can help you with services that cover lifestyle, exercise and wellness, health and nutrition, personal care and help around the home.
- Banking and paying bills • Hobbies and interests • Social outings and bus trips
- Staying connected with my local community • Transport
Exercise & wellness
- Exercise groups • Therapies • Allied health professionals
- Restorative care to enhance physical and cognitive function
Health & nutrition
- Doctors’ visits & other health professional visits • Making healthy food choices
- Grocery shopping • Meal Planning • Meal Preparation
- Showering and bathing • Dressing and grooming • Toileting and personal hygiene
- Continence management • Foot and nail care • Medication monitoring
- Nursing care including wound, diabetes and pain management
Higher care needs
- Clinical care and services • Dementia specific services • Palliative care
- Assistive technology • Mobility and other aids and equipment
Help around the home
- Cleaning and housework • Personal laundry • Minor home maintenance and modifications • Lawn and garden care • Spring cleaning
HomeLife – Home Care Packages
There are four levels of care with the Home Care Packages Program and each package level has a different amount of funding. The more care and support you need, the higher the level of care and services you will require, so the more funding you receive from the government.
In addition to your government funding, you will also be required to pay a basic daily fee and possibly an income-tested fee if your income is over a certain amount.
We can then work with you to decide how your funding is spent to make sure you have the care and services you need.
HomeLife - Day Support
Our HomeLife Day Support offers a range of tailored programs incorporating services funded by the Commonwealth Home Support Programme (CHSP).
Delivered out of our two centres, Alkira Respite and Day Therapy Centre at Toronto and East Lake Macquarie Dementia Service (ELMDS) at Belmont, HomeLife Day Support is designed to keep you healthy, happy and engaged with life.
Our goal is to help you maintain a level of independence in keeping with your capabilities by:
- Community outings • Body/mind/spirit activities • Art and cultural activities
- Games – bingo, board games or card games • Connecting over food
- Allied health and therapies • Health exercise • Creative activities
- Therapeutic programs • Carer respite
Community & Home Support
- Allied Health & Therapies • Social Support – individual and group
- Carer relationships and carer support • Transport
Community & Centre Based: Alkira Centre – Respite & Day Therapy
- Physiotherapy • Dietician • Podiatrist • Social Support
Community & Home Support: ELMDS Centre
- Carer relationships and carer support • Social support – group and individual
HomeLife – Day Support
The Australian Government funds the Commonwealth Home Support Programme service providers so they can deliver affordable services to people. There is a fee for each service and the amount people contribute depends on their income and the type and number of services required.
Your fee to attend Home Life – Day Support, will be discussed and agreed upon with you prior to commencement at the Centre you choose to attend.
How to Apply
To organise an assessment for Commonwealth Home Support Programme (CHSP) or a Home Care Package you need to register with My Aged Care and undergo an assessment. They will organise an assessment either over the phone by the Regional Assessment Service (RAS) for the Commonwealth Home Support Programme or an assessment at your home by the Aged Care Assessment Team (ACAT) for a home care package.
To organise your assessment call My Aged Care on 1800 200 422 or visit their website myagedcare.gov.au
If you require an ACAT assessment, a representative will need to come to your home and talk to you about your lifestyle, health and medical history before advising you of your eligibility services. You are welcome to have a family member or friend with you for support, or you can even request an Anglican Care HomeLife Advisor, to support you through this process. If you want Anglican Care to deliver your services, the ACAT assessor can nominate us as your preferred provider, saving you valuable time once you receive your package.
If you have been assessed to receive CHSP services, you will receive a letter from My Aged Care regarding what services you are able to access and the different providers.
If you have been assessed to receive a Home Care Package, you’ll receive a letter from My Aged Care letting you know the outcome of your assessment, level of support and services you’ve been approved for.
You’ll then go on a national waiting list. We have options available to support your needs while you are waiting – see Step 7 below.
For those wanting to access a Home Care Package and are a part pensioner or self funded retiree, following your assessment you will need to organise an Income and Assets assessment. This step is not necessary for those receiving a full pension.
To do this, contact the Department of Human Services (Centrelink) on 1800 227 475.
If you receive a Service Pension, contact the Department of Veterans’ Affairs on 133 254.
Choosing a provider is a very personal decision, you want to feel comfortable with the quality of the service and support you receive, and that it is delivered by trained people. We believe that our highly skilled people are motivated by genuine compassion, and that’s what sets us apart from others.
To explore provider options visit My Aged Care website (www.myagedcare.gov.au) or call them on 1800 200 422.
When you reach the top of the National Priority Queue, My Aged Care will send you a letter with your referral code and Home Care Package level. You have 56 days to activate your service with your preferred provider. (An extension can be granted if you miss the deadline.) If you choose Anglican Care as your provider, it’s time to call and speak to one of our HomeLife Care Advisors. They will arrange to visit your home and sit down with you to develop your care plan, taking into account everything that matters most to you.
Our Commonwealth Home Support Programs can support you to remain living independently at home via a range of activities that we provide through our two Day Centres. All with the goal of keeping you healthy, happy and engaged with life. We also provide vital support to carers, helping to nurture their health, wellbeing and resilience.
Our Home Care Services can be offered to you as a privately tailored service – funded by you. That means whilst you wait for your start letter and code, you can choose the services you want, when you want them, with no eligibility criteria and no waiting times. The costs incurred will depend on the services and support you choose.
Call our friendly Homelife Advisors to discuss your options on 1800 733 553.
CHSP services are funded by the Australian government and are available to frail, older people (aged 65 years and over or 50 years and over for Aboriginal and Torres Strait Islander people) who need assistance with daily living to remain living independently at home and in the community.
You’ll need a referral from My Aged Care first. Contact them on 1800 200 422 or talk to one of our friendly Customer Support Team staff on 1800 733 533. They’ll be happy to help.
Yes, we do.
Yes. Morning tea and lunch are provided and transport to and from our Centres can be arranged.
Our Centres operate from 9am to 3pm.
Each day program has a fee that covers attendance, meals, therapies and in some instances, transport. These services are subsidised by CHSP.
We can tailor a package of care and support that is right for you. Your services will only be limited by your package funds, which are based on your approved level of care, and Government regulations and there are some expenses that cannot be funded by your package. As a guide, Home Care packages can provide the following types of services: Personal care, home care, shopping assistance, transport to appointments, meal preparation, basic garden care, in-home respite, medication prompts and social activities.
Our Care Advisors, all fully qualified Registered Nurses, provide case management for our Home Care packages. Their role is to provide professional support and advice to link you to the services that you require. This includes accessing our clinical and allied health teams to help keep you active and well and making adjustments to your Care Plan, if needed. Adjustments may be recommended when there are changes in your care needs due to recovery from illness, return from hospital or when support from family or friends may change. Case Management includes services such as assessment, care planning, service coordination, managing care budgets and keeping in touch to help you stay healthy, happy and secure in your own home. The cost for this service will be covered by your care budget and payment is deducted from your package funds.
What will I pay for my Home Care Package?
Your package funds will comprise Government subsidy, based on your approved level of care, and your Contributions. Client contributions are set by the Government and can include the Basic Daily Care Fee and an Income Tested Care Fee, if applicable.
The Basic Daily Care Fee represents 17.5% of the single person rate of the basic age pension.
The Department of Human Services will determine whether an Income Tested Fee will also apply. Government subsidy for your package funds will be reduced by the daily amount that is determined as your Income Tested Fee. This fee cannot be waived or reduced, as it forms part of the total funding for your approved level of care.
If you receive a Government means tested pension, you do not need to lodge an income assessment form, as the Department of Human Services or the Department of Veterans’ Affairs will have the necessary information required to complete this assessment.
However, if you receive a Government pension that is not means tested, or you are a self funded retiree, you will need to complete and lodge an Aged Care Fees Income Assessment (SA456) form. If you do not complete this form, you can be asked to pay the maximum income tested fee.
Annual and lifetime caps apply for the Income Tested Fee. Our Customer Support Team can provide more information about maximum rates, cap limits and the income assessment process.
What happens when I am away from my home – in hospital or on holidays?
You can suspend your services if you go to hospital, residential respite or take social leave for holidays. Your Basic Daily Care Fee and Income Tested Fee will continue to apply for periods when you may be in hospital or on holidays. Fees do not apply if services are suspended due to residential respite or transitional care. Request to suspend services is required in writing. Your Care Advisor will explain what financial impact this may have on your package funds.
Can I change Home Care Providers?
Yes – you can change to another service provider and transfer the balance of your package funds. Before making the decision to change providers, we recommend you check your Home Care Agreement and understand the conditions in relation to notice periods to end your Agreement and any exit fee that may apply. You will need to contact My Aged Care to re-activate your referral code before you can start to receive services from another provider.