Your health, comfort
and care matters
What is Residential Care?
As your care needs change, we’re here to accommodate them. We are a faith based organization with values of genuine care, respect and compassion, with a reputation for delivering the highest standards of aged care.
Our homes provide care and support tailored to your individual requirements, including specialist dementia and palliative care. The safe, comfortable surroundings will make you feel right at home. Our dedicated staff, including our very own Resident Liaison Officers and Nurse Practitioners, will work together with you, your GP and any allied health professionals you might need to assure your unique needs are met.
Not sure about which service is best for you?
Call our friendly team
1800 733 553
Our Features
Our Features
Anglican Care offers nine homes across the Hunter, Mid and Central Coast. While each of our homes has unique features, all have dedicated staff and a welcoming, friendly community.
Our homes can offer you:
- 24-hour assistance
- Award winning Lifestyle and Wellbeing Programs
- Chaplaincy, Pastoral and Spiritual care
- Dementia specific care and secure areas (specific homes only)
- A variety of room options
- Communal areas to entertain with family, friends and residents
- Bus outings and social events
- Plus, we can arrange additional services such as hairdressing, physiotherapy and more (fees may apply).
Because we know it can be stressful moving into a new environment, we’re here to help you every step of the way. At Anglican Care your happiness and wellbeing matter.
Costs explained
Understanding the costs of aged care can be overwhelming, to make things easier we’ve put together a Guide to Understanding Residential Care Costs. And because everyone’s circumstances are different, our experienced Customer Support Staff are available to help explain what the costs are and how they will be paid.
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At Anglican Care the cost of our aged care varies depending on the home, your asset assessment and the services you choose. The four fees you may be eligible to pay when entering care include:
- Basic Daily Fee – goes towards your day-to-day living costs, i.e. meals, cleaning, laundry, heating and cooling. The current basic daily fee can be found on the MyAgedCare website myagedcare.gov.au. The rate increases in line with changes to the Aged Pension.
- Means Tested Care Fee – This is an additional contribution towards care costs that some people may be required to pay and is assessed by Centrelink or the Department of Veterans’ Affairs.
- Accommodation Payment (listed under each home) – This payment covers your accommodation in the home that you choose. Your accommodation payment is assessed by the Department of Human Services following the completion of a Permanent Residential Aged Care Request for a Combined Assets and Income Assessment. If you receive a part or full aged pension your accommodation expenses may be met in part or in full by the Australian Government, while others will be assessed as needing to pay the full accommodation payment determined by Anglican Care. You can choose to pay for your accommodation as a refundable accommodation deposit (RAD), a daily accommodation payment (DAP), or a combination of both. A RAD is paid as a lump sum amount. A DAP accrues daily and is paid periodically.
- Additional Services – An extra services fee may also apply should you choose an extra services home where a higher standard of accommodation, services and food is available.
If you have any questions, give us a call. We’re here to help.
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How to Apply
How to apply for Residential Care
To get started, you will need to follow the steps below. Remember our Customer Experience Team are always here to give you or your family advice as you go through the steps. We’re here for you.
STEP 1. Get an assessment.
Your local Aged Care Assessment Team (ACAT) representative will need to come to your home and complete an assessment of your lifestyle, health and medical history before advising you of your eligibility for a residential aged care home. You are welcome to have a family member or friend with you for support.
To organise your assessment call MyAgedCare on 1800 200 422 or visit their website myagedcare.gov.au
STEP 2. Find the right home for you.
Now that you have approval from ACAT, it’s time to find out how we can meet your care needs and check what vacancies we have. Discover the unique features of each of our homes and where we have vacancies on our website or call our Customer Support Team. We will require your ACAT referral codes and confirmation of your eligibility to receive the services you are seeking. When the time is right, we can organise a tour of one of our homes.
STEP 3. Understand the costs.
To give you peace of mind, make sure you understand the costs involved in entering a residential home and how you can pay for them. We have put together a Guide to Residential Care Costs, which can be found on our website. To help you understand the costs call our friendly Customer Support Team for more information.
STEP 4. Apply for care.
Now that you are ready to enter one of our homes, there is a process to follow to comply with Government regulations. This will assist you in feeling informed and confident in the services that we will provide. Our Customer Support Team will guide you through this process.
FAQS
FAQs
I am feeling anxious about moving into a residential aged care home. What can I do to make it easier?
We understand moving to a new home is an emotional experience and our Customer Experience Team are available during business hours to guide you through the process. We believe that the opportunity to discuss your concerns and get the answers that you require to make informed choices, will help to reduce any uncertainty and related anxiety. Each Home has specialist staff and the role of our Resident Liaison Officer is to provide ongoing practical and emotional support to our residents and families.
When I need to move into a residential aged care home, what personal items should I bring with me?
Our rooms are “move in” ready and equipped with a bed including bed linen, bedside lockers, wardrobe space and a chair, if needed. To make it feel like home, Residents might like to bring small personal items that provide an additional level of comfort such as photos, paintings, mementos etc. Our Resident Liaison Officers will discuss how much clothing will be needed. All clothing must be labelled for ease of identification and suitable for laundering in commercial washers and dryers.
Can I afford to move into a residential aged care home?
Residential care is accessible to everyone, regardless of their financial circumstances. Government financial assistance is available to those who are assessed as eligible. All Homes (Extra Services excluded) are required to provide a minimum number of places to those who are unable to pay for the cost of their accommodation, and the Government pays a supplement on their behalf. You will be required to complete the Request for an Assets and Income Assessment form to determine whether you are eligible to receive this financial assistance.
All residents are required to pay a Basic Fee to cover the cost of their daily living expenses, which is 85% of the single person rate of the basic aged pension. If you qualify for full Government assistance, you have peace of mind knowing that the cost to you can be met by your fortnightly pension payments.
What are the visiting hours for my family and friends to visit?
Family and friends are welcome to visit at any time, with consideration to other people who are living there too. This is your home and your family and friends can pop in and see you at any time – just as they do now. It is our philosophy that “you don’t live in our workplace – we work in your home”. However, we do request that visitors respect the privacy and rights of other residents and staff.
Can I leave to stay with my family sometimes?
Yes – unlimited day leave is available to you. Overnight leave can be taken at no additional cost for up to 52 days per financial year. We just ask that you advise staff when you will be away from the Home and when you have returned.