Being local
matters
An innovative community and aged care provider.
We’ve been operating since 1956 and have an outstanding reputation for the quality of care provided by our skilled and caring staff.
As the aged care ministry of the Anglican Church of Newcastle, we are a highly respected not-for-profit organisation operating aged care services throughout the Hunter, Central Coast and Mid Coast regions. We’re about as local as you can get.
While our focus and presence is local, many of our innovative ideas and programs have contributed towards improving the standards of aged care services nationally.
Vision, Mission & Service Philosophy
Our Aspiration
We aspire to be people’s first choice of parish, agency, school, or service.
People flourishing because of what we do, inspired by the way of Jesus.
Our Mission
Based on the Five Marks of Mission of the Anglican Communion, our mission is to enable people’s spirituality—worship, reflection, and prayer.
Telling people about the way of Jesus, nurturing people in the way of Jesus.
Responding to human needs with loving service, addressing violence and unjust structures—pursuing peace and reconciliation and caring for creation.
Our Values
- Compassion – recognising, serving and supporting all who are suffering
- Integrity – promoting honesty and equity
- Justice – pursuing healthy communities and enabling the common good
- Faith – relating with God and finding meaning and purpose
- Courage – engaging uncertainty and difficulty with dignity
- Wisdom – acquiring and applying knowledge and insight
Our Service Philosophy
Placing people at the centre of our work, you will have:
- Reliability – I am consistently provided safe and effective services, education, or ministry.
- Individuality – I am supported to be myself and achieve my goals.
- Dignity – I am valued and my rights are respected.
- Empowerment – I am equipped to be my best self and live my best life.
Our commitment to the Environment
We are committed to building upon our initiatives across the three pillars of sustainability – environmental, social and economic. Our Corporate Operating Plan Sustainability Initiatives are aligned with several of the United Nation’s Sustainability Development Goals (SDG) Initiatives which are aimed at climate change by 2030.
Our History
Our History
In 1956, life moved at a gentler pace. People seemed to have more time for each other, their family and friends. However, the Anglican Church of Newcastle recognised that many older members of the community left to fend for themselves were in need of care and support.
In that moment, Anglican Care was born.
The first Anglican Care facility was established at Booragul and for anyone living on the western side of Lake Macquarie, the CA Brown Retirement Village became a prominent landmark on the long and winding road to Newcastle.
For many, it became a new home where they would live out their retirement years in peace, comfort and security. They were cared for by staff who, more likely than not, were locals themselves, adding to the shared sense of community.
The Anglican faith-based values of genuine care, respect and compassion for others flowed naturally into the values of the new organisation and Anglican Care quickly developed a reputation for delivering the highest standards of aged care.
More than 60 years on, there are now 12 Anglican Care facilities across the Mid Coast, Hunter and Central Coast, with more to come. Like the original Booragul village, they’re all very much a part of their community, providing local care, comfort and support to local people.
We now provide a complete range of services from community and home care to retirement living, residential and palliative care. We’ve applied our experience and expertise in these areas to develop and implement, innovative award-winning care programs.
But as much as we appreciate being recognised as a leader in aged care, the real reward comes from helping our residents and consumers to stay actively connected and engaged with life.
Which is the whole point, really.
Because while the world might change, our culture of care never will.
We’ll always be committed to the ideal that life is precious… and that every moment matters.
Our Awards & Achievements
Our Awards and Achievements
We love to go above and beyond in the services that we can provide to seniors. We’re proud of our staff and what they can achieve, and get a little bit excited when we are recognised for the special things that we do. Here are a few of the awards we have been presented with.
2021
- Newcastle Podcast Festival Awards – finalist Best Educational Podcast – Let’s Talk Seniors
2020
- Australian HR Awards – finalist Best Graduate Development Program in conjunction with Joblink Plus Training and Smart Training & Consulting Group
2019
- ACSA Awards for Excellence – winner in the employee category (Janean Cole, Nurse Practitioner Palliative Care); finalist in the following categories; volunteer of the year (Stephen Mendham); finalist provider of the year.
- Myall Lake Senior of the Year – Judy Hollingworth, Pastoral Care Associate at Storm Village and Bishop Tyrrell Place.
- Hunter Business Chamber Awards – finalist in the categories; excellence in sustainability, contribution to the region; outstanding employer of choice; business leader of the year (Colin Osborne, CEO).
- Lake Macquarie Business Excellence Awards – finalist in the categories; excellence in sustainability; contribution to the city.
- Mid North Coast Business Excellence Awards – finalist in the categories; excellence in sustainability; outstanding employer of choice.
2018
- ACSA Awards for Excellence – finalists in the following categories: employee category (Chris Giles, General Manager, Community Care Services); lifetime of achievement category (John Kilpatrick, former Chairman), provider of the year.
- Oscar Hospitality Aged Care Awards – two staff members named as finalists in the Service Assistant of the Year category.
2017
- ACSA Awards for Excellence – winner in the employee category (Jacqui Culver, Nurse Practitioner), winner of the Exceptional Human Resource Management category, second place in the Organisational category.
- Our project in partnership with Belmont Hospital, ‘Improving Residential Aged Care Transfers with Telehealth’, won the ‘Transforming Health’ category in the Hunter New England Health Quality Achievement Awards 2017.
- Our Lifestyle Resource Van won a Better Practice Award from the Australian Aged Care Quality Agency.
- Winner of the WHS Innovation Category of the 2017 Hunter Safety Awards for our innovative approach to overcoming workplace manual handling injuries using wearable sensor technology.
- Our WHS Officer, Lauren Hutton, was a finalist in the Best Individual Contribution to Workplace in the Safework Awards 2017.
- Grace Taylor was named as a finalist in the category of Schools Based Apprentice/Trainee of the Year in the 2017 NSW Training Awards.
- Finalist in the category of Best Health & Wellbeing Program in the 2017 Australian HR Awards.
- The architects of Kilpatrick Court, Jackson Teece, won the Excellence in Aged Care Award in the Urban Development of Australia Awards for Excellence.
- Oscar Hospitality Aged Care Awards – two staff members named as finalists in the Service Assistant and Cleaner of the Year categories.
2016
- Semi Finalist in the 2016 NSW/ACT Regional Achievement and Community Awards.
- Finalists in three categories of the Australian HR Awards. Australian HR Manager of the Year – Catherine Mordaunt, Best Recruitment Campaign and Best Reward and Recognition.
2014
- We were announced as the winner of the Not for Profit and Charity category of the Lake Macquarie City Business Excellence Awards.
2013
- We were announced as the winner of the Not for Profit and Charity category of the Lake Macquarie City Business Excellence Awards.
- Our wonderful volunteer, Daphne Fitzpatrick, was named as a finalist in the Volunteer category of the Aged and Community Services (ACS) 2013 State Awards for Excellence.
- Three of our projects were announced as finalists in the category “Innovative Project Team” in the Hunter Aged Care Achievement Awards. The programs were Memory Magic, Age of Technology and Nostalgic Pathways. The Nostalgic Pathways program from Jesmond Grove was announced as the winner.
- Our Nostalgic Pathways project was announced as the winner of its category in the Positive Living in Aged Care Awards.
2012
- We had four staff and one volunteer named as finalists in the Hunter Aged Care Achievement Awards. Shane Johannessen was named as the winner of the Trainee of the Year Award.
- We were named as finalists in the Lake Macquarie City 2012 Business Excellence Awards in the Not for Profit and Charity categories.
- Our ‘Take 5 Calendar’ won a Better Practice Award from the Australian Aged Care Quality Agency.
- We placed second in the Organisation category and third in the Employee category of the ACS State Awards for Excellence.
2011
- Our Memory Magic program received a High Commendation in the Positive Living in Aged Care Awards.
- Staff members Anne McQueen and Gary Biggs were awarded Trainee of the Year and Care Staff of the Year at the Hunter Aged Care Achievement Awards.
- Our ‘Cameos for Empathy in Dementia Care’ project and ‘Memory Magic’ program won Better Practice Awards.
- We were named as the winner of the Media Award at the Aged & Community Services (ACS) 2011 State Awards for Excellence.
Sustainability Matters
Sustainability matters.
Our sustainability journey began in 2018 when we partnered with the NSW Sustainability Advantage Program. Since this time we have worked across three pillars of sustainability - economic, social and environmental - to help improve the lives of the people we serve.
Anglican Care is part of a global solution.
Since 2018, we have aligned with the United Nations’ Sustainable Development Goals (SDGs), to support the protection of the world’s poorest and vulnerable people and safeguard our planet’s future. These international goals are the blueprint to achieve a better and more sustainable future for all. The 17 (UN) Sustainable Development Goals and 169 supporting targets set out a shared roadmap which has been adopted by 193 countries, including Australia.