Dear Jesmond Grove Community,
We are committed to supporting our residents, families and friends to stay connected during the challenging times we are currently experiencing. Families/friends are able to book video conferencing via Zoom facilitated by one of our team members.
30 minutes time slots are available with includes set up and 15 minutes face to face time. Due to current staffing demands at Jesmond Grove bookings are limited.
We will continue to monitor the COVID-19 situation and will be continuously reviewing the time slots that family/friends can make a booking. Thank you for your patience and understanding at this time. Please call the home directly on 49 464200 if you have any queries.
BOOK YOUR CONNECTION WITH 3 EASY STEPS …
- Click on the icon BOOK APPOINTMENT below.
- Within PICKTIME.com, choose the location of your loved one/friend.
- Select RESIDENT VIDEO CALL / ZOOM (requires mobile phone OR PC/ iPad/tablet/laptop with sound & camera). Select the Team Member (which is our way of listing our available devices for each wing), select the date and a time slot, fill out the form. Then click on the Book Appointment button.
Once you have booked your appointment, you will receive an email confirmation. YOUR ID AND PASSWORD will be provided by our staff via a phone call before the commencement of the meeting. Multiple family members/friends can connect to your Zoom video conference at the allocated time – simply share your link with them!
If using via a computer or laptop, the Zoom web browser will download automatically when you start or join your first Zoom meeting, it is also available for manual download via this link– select first option ‘Zoom Client for Meetings’.